商务英语(BEC)高级考试必备手册之售后服务

商务英语必备1000字 Unit13:售后服务 #

　　after-sales service

#

　　售后服务

#

　　Freedom Group is known for their quality products and after-sales service.

#

　　弗瑞登集团以產品品质与售后服务而闻名。 #

　　assemble #

　　v. 聚集;组装

#

　　The bookshelves are easy to assemble. #

　　这些书架很容易组装。 #

　　customer satisfaction

　　客户满意(度)

#

　　Our customer satisfaction scores are among the best in the industry. #

　　我们的客服满意度在业界名列前茅。

#

　　customer service hotline

　　客服热线

#

　　For any queries, please call our customer service hotline at 0800080123. #

　　如需任何查询，请打我们的客服热线0800080123。 #

　　defer payment

#

　　延后付款 #

　　Can I defer payment?

#

　　我可以延后付款吗?

#

　　delivery #

　　n. 递送

　　I'm just calling to see if the delivery of your Cambridge Sofa went OK.

#

　　我只是打来看看您的剑桥沙发是不是顺利送过去了。

#

　　installation #

　　n. 安装 #

　　The installation of a new heating system will take two weeks.

　　新暖气系统的安装需要两个星期。 #